1.0 Where does Mechanical Air Supplies Ltd Stands REGARDING USER PRIVACY AND DATA PROTECTION?

  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We don’t like spam either, therefore we won’t spam you!
  • We will never sell, rent or otherwise distribute or make public your personal information.


This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:



This website collects and uses personal information for the following reasons:


3.1 Site visitation tracking.

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.


3.2 Our Shop and Quote Request Area.

In order to use our shop and quote request area, it is required that all users supply address information for billing and shipping purposes, it is also a requirement that we store your email address in order to send correspondence relating to your order.


The information that we hold is:-

Full Name

Billing Address

Shipping Address

Phone number

Email address

Ip Address


Guest Users

We do not want to force individuals to go through the registration process, therefore we have the possibility to request quotes and pay for orders as a Guest User.

A guest user is defined as user that does not complete the registration process on our Registration Page. A guest user does not have a particular account area therefore it is not possible to refer back to previous quotes or orders. Should you wish your order information to be deleted from the administration area within our website after you have placed your order, please use our Email us page using the email address that you used to place the original order, stating the web order reference number. We will delete the order details from our website database; however the order details will be stored on our in house accounting system.


The information stored on our accounting system is:-


Billing Address

Shipping Address

Phone number (for site contact and billing contact)


Registered Web Site Users.

Registered users have access to all of the information that we store on our website database. To view this information the registered user should login to our website using the email address used for registration and go to the “My Account Area”. We are currently investigating a process in which the registered user can delete the information held, in the meantime should you wish to delete your account information please use our Email us page to process your request. It is important to use the email address that you use to login to our website.


We will add the email that you used for the order process to our email newsletter list; this will only be used to periodically inform you of product information and company information that may be relevant to you as a trade account customer.


Please see section 3.4 for information regarding unsubscribing. Refer back to section 1.0 on our overall policy regarding your data.



3.2 (a) Payment information

We do not hold any sensitive payment information within this site. During the payment process you will be re-directed through to our secure payment merchant “PaymentSense” where your payment information will be held. We consider this to be a third party data processor (see section 6.0 below).

3.3 Contact forms and email links

Should you choose to contact us using the contact form on our Email us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

3.4 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 6.0 below). The email address that you submit will also be stored within this website’s own database, this allows us to use our in-site newsletter function.

Your email address will remain within MailChimp’s database and within our website for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal using our Email us page . When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

Registered users of the website are added to our mailing list held on our website database. We do this to inform you about relevant company information such as product updates and special company news, you can unsubscribe at any time by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal using our Email us page.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp & Website database, you will receive periodic newsletter-style emails from us. You can unsubscribe at any time.



As detailed in section 3.2 above, if you submit a quote request or place an order some personal information will be stored within this website’s database. Storing information in an identifiable fashion is a current limitation of the wordpress content management system that this website is built on. In the near future we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

We do have in place a strict firewall and strong security features which are provided by wordfence, which is a market leader in website security.


5.0 Transer of data from our website

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.


We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. 2 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.



We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.



The data controller of this website is: Mechanical Air Supplies LTD. We are UK Private limited Company (company number: 2711708).


Our registered address is:
2nd Floor Curzon House
24 High Street Banstead,

Our Operating Branch Addresses can be found on Our Branches Page.




As an SME, we do not fall under the requirements to appoint a Data Protection Officer, however we do have staff that can answer any enquiry regarding the use of data.

Please use our Email us page should you wish to contact us regarding data concerns. Please use the subject DPO enquiry.



This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.