Following PHE guidelines we are taking the following measures to reduce all unnecessary person to person contact.
UPDATE 24/3/2020
BUSINESS AS USUAL – IF YOU ARE WORKING, WE ARE WORKING.
We have taken further internal precautions & are limiting staff contact by running a rota of employees in the office and we have others working from home wherever possible.
Our drivers are under further instructions to keep a MINIMUM of 2m away from anyone on site.
We are still busy and running full delivery routes from all three branches.
Our manufacturing is still running at 100% & we are not experiencing any further supply chain issues.
Please help us to help you.
We ask you to check all site contact numbers and inform us of any changes.
If there is any change of site access we would like to know as soon as possible.
All previous measures stated below still apply.
UPDATE 17/3/2020
From March 17th 2020 the offices will not accept any customers or visitors into the offices / warehouses of any of our 3 branches.
We ask all customers to advise their staff to phone, email or fax their orders through to us prior to collection, we will then ensure orders are ready for collection where possible upon their arrival.
We will continue with deliveries as usual, we have given our drivers single use gloves and instructed them to keep two metres away from whoever is receiving the delivery wherever possible.
We will not be asking you to sign delivery notes, instead we will ask for name and write date and time on there also.
Due to the unknown lifespan of the virus on various surfaces, we will not be accepting returns from site for the foreseeable future.
Website Orders
Our website is accepting orders as usual and wherever possible we aim to dispatch with our usual next day policy.
Currently our couriers are operating normal services but during these unusual times there may be a slight delay with the service due to possible staff shortages.
Moving forwards the situation is dynamic and PHE recommendations are changing quickly so we will continue to monitor and will respond without any delay to any changes that are issued by the Government.
