Leatherhead – 01372 370084 / Rainham – 01708 558158 / West Drayton – 01895 440514

Common queries answered

Frequently asked Questions

Absolutley! Get in touch using the contact form and we will get back to right away.

Alternitavley phone any of our branches and our sales team will be happy to help.

We send 99% of our orders out on a next day service (either courier or on our own vans).

You should recieve your order within the next working day.

As long as the goods are in “As New” and are general stock items we will issue a refund or arrange an exchange. Unfortunatley we can not issue a refund or exchange bespoke made to order items. Carriage charges will need to be paid. Please refer to our Terms & Conditions for more information

You can change your chipping address in the My Account area.

There is also an option to select a different shipping address in the checkout area.

For the majority of web orders we will forward the tracking info on to you once your order has been completed on our system.

On the occasion items come directly from the manufacturer, please contact us via the website or by phone for an update.

For items that are being delivered by our own fleet, please phone us and we can update you from our live tracker system.

 

We can change this so long as the order has not been disptached.

Either phone the Leatherhead Branch on 01372 370084 or use this Contact form.

Orders through this website are only disptached to the UK.

We can arrange for the export of products to certain countries, please use the contact form and let us know your requirements and we will get back to you with the shipping options.

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